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Terms of Sales

What you need to know

GENERALITY

The website www.africameite.com is the property of the AFRICA MEÏTE® brand, hereinafter referred to as the "Seller" or the "Company".

Propriétaire : AFRICA MEÏTE® – Société élisant domicile au 23 rue Archereau  – 75019 Paris et inscrite au RCS de Paris_cc781905-5cde-3194 -bb3b-136bad5cf58d_ under the number 804410405.

Article 1: object

  • These General Terms and Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products offered by the Seller.

ARTICLE 2 : General conditions of use of the site and the services offered

  • The use of the site www.africameite.com implies the full acceptance of the general conditions of use described below.

  • The Company also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click during the ordering process. The customer declares to have read all of these General Terms and Conditions of Sale, and, where applicable, the Special Terms and Conditions of Sale related to a product or service, and to accept them without restriction or reservation. The Customer acknowledges that he has received the necessary advice and information to ensure that the offer meets his needs.

  • These conditions of use may be modified or supplemented at any time, users of the site www.africameite.com  are therefore invited to consult them on a regular basis.

  • This site is normally accessible to users at any time. Interruption due to technical maintenance may however be decided by AFRICA MÉÏTÉ®, which will then endeavor to inform users in advance of the dates and times of the intervention.

ARTICLE 3 : Description of the services provided.

  • The purpose of the site www.africameite.com  is to provide information concerning all the activities and products of the company.

  • The company AFRICA MÉÏTÉ® strives to provide on the site www.africameite.com  information that is as precise as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether by itself or by the third party partners who provide it with this information. The parties agree that the illustrations or photos of the products offered for sale have no contractual value.

  • All the information indicated on the site www.africameite.com  are given for information only, and are subject to change. Furthermore, the information on the site www.africameite.com  is not exhaustive. They are given subject to modifications having been made since they were put online.

  • The products are offered for sale while stocks last. In the event of an order for a product that has become unavailable, the customer will be informed of this unavailability, as soon as possible, by the site, by e-mail or by post.

ARTICLE 4: Price

  • The prices of the products sold through the Internet sites are indicated in Euros, all taxes included (VAT + other possible taxes) on the product order page, and excluding specific shipping costs.

  • The shipping costs appear on the screen at the end of the selection of the various products by the customer. AFRICA MÉÏTÉ® reserves the right to modify its prices at any time, but the products ordered are invoiced at the price in effect when the order is recorded.

  • For all products shipped outside the European Union and/or DOM-TOM, the price is calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to inquire about these aspects with the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. The telecommunications costs necessary to access the Company's websites are the responsibility of the Client. Where applicable also the delivery costs.

ARTICLE 5: Conclusion of the online contract

  • The Customer must follow a series of steps specific to each product offered by the Seller in order to complete his order. However, the steps described below are systematic: - Information on the essential characteristics of the product; - Choice of the Product, if necessary of its options and indication of the Customer's essential data (identification, address, etc.); - Acceptance of these General Conditions of Sale. - Verification of the elements of the order and, if necessary, correction of errors. - Selection of the mode of delivery and choice of the place of destination - Follow-up of the instructions for the payment, and payment of the products. - Delivery of products.

  • The Customer will then receive confirmation by e-mail of payment for the order, as well as an acknowledgment of receipt of the order confirming it. For delivered products, this delivery will be made according to the shipping method chosen by the customer when ordering.   In the event of an error in the wording of the recipient's contact details or location, the seller cannot be held responsible for the impossibility in which it could be to deliver the product. For the purposes of proper execution of the order, and in accordance with article 1316-1 of the Civil Code, the Customer undertakes to provide its true identification elements.

  • The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.

ARTICLE 6: Retention of title clause

  • The products remain the property of the Company until full payment of the price.

ARTICLE 7: Payment

  • Payment is due immediately upon order. The Customer can pay by credit card. Payments by credit card are secured with SP plus, Stripe's payment and banking service. Your financial information is never shared with the company.

  • Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa).

  • Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with article L.132-2 of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By communicating his banking information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or the impossibility of debiting the card, the Sale is immediately resolved as of right and the order cancelled.

ARTICLE 8: Delivery of goods or performance of the provision of services

  • All products are delivered without guarantee as to delivery times, with the exception of deliveries to private individuals. The delivery deadline varies according to their address. It is fixed, for an address in metropolitan France, on the day of payment + 8 days and, for other destinations, on the day of payment + 1 month.

  • In the event of unavailability, and unless you wish to replace the item ordered with an equivalent item, your order will be automatically canceled (and refunded if your bank account has been debited).

  • Unless otherwise indicated, our deliveries are free in mainland France.

ARTICLE 9: Withdrawal of products in the absence of the customer

  • The products ordered are delivered to the address indicated when ordering. We are not responsible for delays in delivery caused by the indication of an incorrect or incomplete address by you. For deliveries by post, if the recipient is absent at the time of the passage of our transport provider, the package will be deposited at a post office near the delivery address.

  • In this case, and for deliveries by Mondial Relay and Relais Colis, the customer can collect the package within a fortnight on presentation of an identity document and, in the event of delivery by post, the delivery notice. . At the end of this period, unclaimed packages will be returned to us. We decline all responsibility for delays in delivery caused by the absence of the recipient of the package or its non-collection within the period provided for this purpose.

ARTICLE 10: Withdrawal period

  • In accordance with Article L. 121-20 of the Consumer Code, "the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception , where applicable, return costs”.

  • The period mentioned in the preceding paragraph runs from receipt for the goods. The right of withdrawal can be exercised by contacting the Company by sending a message via the form of the contact page.

  • In the event of exercise of the right of withdrawal within the aforementioned period, only the price of the product(s) purchased and the shipping costs will be reimbursed, the return costs remain the responsibility of the Customer.

  • Returns of products must be made in their original state and complete (packaging, accessories, instructions, etc.) so that they can be resold; if possible, they must be accompanied by a copy of the proof of purchase.

ARTICLE 11: Complaints

  • If necessary, the Buyer may submit any complaint by contacting the company by sending a message via the form de la_cc781905-5cde-3194-bb3b -136bad5cf58d_contact page.

ARTICLE 12 : Intellectual Property and Counterfeits.

  • AFRICA MÉÏTÉ® is the owner of the intellectual property rights or holds the rights of use on all the elements accessible on the site, in particular the texts, images, graphics, logo, icons, sounds, software. No assignment of intellectual property rights is made through these GCS.

  • Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorization of the company AFRICA MÉÏTÉ®.

  • Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

ARTICLE 13: Force majeure

  • The performance of the seller's obligations hereunder is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its performance. The seller will notify the customer of the occurrence of such an event as soon as possible.

ARTICLE 14: Nullity and modification of the contract

  • If one of the stipulations of this contract were cancelled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is valid only after a written and signed agreement of the parties.

ARTICLE 15 : Limitations of Liability

  • AFRICA MÉÏTÉ® cannot be held liable for direct or indirect damage caused to the user's equipment when accessing the site www.africameite.com and resulting either from the use of 'equipment that does not meet the specifications indicated in point 3, either the appearance of a bug or an incompatibility.

  • AFRICA MÉÏTÉ® cannot also be held liable for consequential damages (such as loss of market or loss of opportunity) resulting from the use of the www.africameite.com site.

  • Interactive spaces (possibility to ask questions via chat) are available to users. The company AFRICA MÉÏTÉ® reserves the right to delete, without prior notice, any content posted in this space that would contravene the legislation applicable in France, in particular the provisions relating to data protection. If necessary, the company AFRICA MÉÏTÉ® also reserves the right to question the civil and/or criminal liability of the user, in particular in the event of a message of a racist, abusive, defamatory or pornographic nature, whatever the medium used (text, photograph, etc.).

  • In the event of loss of your package during delivery via carrier, AFRICA MÉÏTÉ® cannot be held liable. For any problem, you can contact us via the form la contact page  and we will assist you in resolving the dispute. However, only the claimant will decide the amount of compensation. Proof of deposit, given when the package is dropped off at the relay point, will be requested.

ARTICLE 16 : Management of personal data

  • For more details on the protection and use of personal data, please consult our Privacy Policy.

  • The site is the subject of declaration No. 1992495 to the CNIL.

  • In accordance with the provisions of articles 38 and following of law 78-17 of January 6, 1978 relating to data processing, files and freedoms, all users have a right of access, rectification and opposition to personal data. concerning him, by making his request via the form de la contact page.

ARTICLE 17 : Applicable law and attribution of jurisdiction.

  • Any dispute in connection with the use of the site www.africameite.com  is subject to French law. Exclusive jurisdiction is given to the competent courts of Paris.

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